Top 5 Soft Skills to Work in IT Successfully and Resources to Develop Them

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What are soft skills?

How are soft skills assessed? The assessment methods are based on behavioral indicators: what to do, how to do it, and what should not be done through the prism of company corporate culture and values. As each company is different in terms of priorities, there can’t be one universal approach. However, the lack of soft skills in team members may lead to irritation, conflicts, failure, and lost opportunities. If you feel you need to improve your interaction with colleagues, clients, partners, you can take a course, for instance, from Udemy, or/and work on your soft skills using the following approach — develop empathy, which, we believe, should be the core of any relationship, personal or business, and reflect on other people’s experiences — and apply those insights and tips that seems reasonable. Below you can find a brief overview of soft skills that are essential for IT jobs and some resources that might serve as food for thought and help you achieve your professional goals.

What is empathy, and why is it the mother of all soft skills?

How to switch on empathy when contacting another person:

  1. Your benefit and their benefit may differ, and the win-win approach is the best interaction strategy.
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Top 5 Soft Skills for the IT sphere

Communication

How to build a dialogue to understand somebody’s concerns? One way might be to not ask directly, use suggestions, and watch the reactions, both verbal and non-verbal, as a major part of human communication is done through body language.

Books:

Stephen Covey The 7 habits of Highly Effective People

Courses:

Communication Skills for Engineers Specialization from Coursera

TED talks:

Julian Treasure: 5 ways to listen better

Celeste Headlee: 10 ways to have a better conversation

Margaret Heffernan: Dare to disagree | TED Talk

2. Teamwork

Courses:

Teamwork Skills: Communicating Effectively in Groups from Coursera

TED talks:

Amy Edmondson: How to turn a group of strangers into a team

Patrick Lencioni: Are you an ideal team player? | TED Talk

Jim Tamm: First step to collaboration? Don’t be so defensive!

3. Problem-solving

Courses:

Effective Problem-Solving and Decision-Making from Coursera

TED talks:

Susan David: The gift and power of emotional courage | TED Talk

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4. Creativity

Courses:

Creative Thinking: Techniques and Tools for Success from Coursera

TED talks:

Tim Hardford: A powerful way to unleash your natural creativity

Rahaf Harfoush: How burnout makes us less creative | TED Talk

5. Leadership

Courses:

High Performance Collaboration: Leadership, Teamwork, and Negotiation from Coursera

Managing the Company of the Future from Coursera

TED talks

Simon Sinek: Why good leaders make you feel safe | TED Talk

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Originally published here — https://blackthorn-vision.com/blog/top-5-soft-skills-to-work-in-it-successfully-and-resources-to-develop-them.

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